Step 19. Copy E-Mail Attachments - Nortel Contact Center Multimedia Installation And Maintenance Manual

Installing the Standby server

Step 19. Copy e-mail attachments

The Standby server currently contains all attachments that arrived on the Active
server before you started the backup. You must copy e-mail attachments that
arrived on the active Multimedia server after you started the backup in Step
5. "Back up the active Multimedia server" on page 880.
ATTENTION
1 On the Standby server, click Start > Run.
2 In the Open box, type the following command:
xcopy \\serverA\inboundshare\*.*
The source \\serverA\inboundshare is the inbound e-mail attachment files
shared location on the Active server.
The destination \\serverB\inboundshare is the inbound e-mail attachment
files shared location on the Standby server.
The /s option ensures that all subdirectories are copied.
The /y option suppresses prompting to confirm that you want to overwrite
existing files.
The /d option copies files on or after the date specified. Replace the m-d-y
with the month, day, and year of the last backup. You recorded the last
backup in Step 5. "Back up the active Multimedia server" on page 880.
3 Type the following command:
xcopy \\serverA\outboundshare\*.*
The source \\serverA\share is the outbound e-mail attachment files shared
location on the Active server.
962
The user account you are using to install the Standby server
must have read permission for both the inbound and
outbound attachment shared folders configured on the
Active server. For more information, see Step 3. "Share the
attachment folders on the Active server" on page 876.
\\serverB\inboundshare /s/y/d:m-d-y
\\serverB\outboundshare /y/d:m-d-y
Contact Center Multimedia/Outbound
Standard 7.16