Step 3. Confirm The Mode Of Server B - Nortel Contact Center Multimedia Installation And Maintenance Manual
Nortel contact center multimedia software: user guide
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Also See for Contact Center Multimedia:
- User manual (282 pages) ,
- Release note (88 pages) ,
- Scripting manual (812 pages)
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Changing the Active server
Step 3. Confirm the mode of Server B
Perform the following steps to confirm Server B is active.
Confirming the server details
1
In the Contact Center Multimedia Administrator window, expand Contact
Center Multimedia.
2
Expand General Administration.
3
Double-click Server Settings.
4
The Server Settings window appears.
5
Confirm that the Contact Center Multimedia Server is the name of
Server B. The Contact Center Multimedia Standby server is not currently
configured.
Confirming the e-mail attachment folders
1
In the Multimedia Administrator tool, expand Contact Center Multimedia.
2
Expand E-mail Administration.
982
Contact Center Multimedia/Outbound
Standard 7.16
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