Nortel Contact Center Multimedia Installation And Maintenance Manual page 951
Nortel contact center multimedia software: user guide
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Also See for Contact Center Multimedia:
- User manual (282 pages) ,
- Release note (88 pages) ,
- Scripting manual (812 pages)
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October 2007
4
On the Server menu, click Add Server.
5
In the Server Name box, type the name of the Standby server.
After you enter the Standby server name, the system automatically fills in IP
address and Display name.
6
In the Login ID box, type the Login ID for the reporting user name for the
server. The Login ID for the Standby server is always mmReport.
7
In the Password box, type the password for the reporting user name for the
server. The default user password is mmRep.
Note: You can change the reporting user password in the Multimedia
Administrator.
8
From the Type list, select CCMM.
9
Click Submit.
10
On the Launchpad menu, click Log out.
Installation and Maintenance Guide
Installing the Standby server
951
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