Nortel Contact Center Multimedia Installation And Maintenance Manual page 961
Nortel contact center multimedia software: user guide
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Also See for Contact Center Multimedia:
- User manual (282 pages) ,
- Release note (88 pages) ,
- Scripting manual (812 pages)
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October 2007
Confirming the e-mail attachment folders
1
In the Multimedia Administrator tool, expand Contact Center Multimedia.
2
Expand E-mail Administration.
3
Double-click E-mail Configuration.
Result: The E-Mail Configuration window appears.
4
Under Attachment Files, check the path names. Do one of the following:
If the path names show the name of Server B, the paths are correct.
Click Cancel.
If the path names show the name of Server A, the paths are incorrect.
Update the inbound and outbound e-mail attachment shared folder
names to show the name of Server B, and click Save.
5
Close the Contact Center Multimedia Administrator application.
Installation and Maintenance Guide
Installing the Standby server
961
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