Nortel Contact Center Multimedia Installation And Maintenance Manual page 1537
Nortel contact center multimedia software: user guide
Hide thumbs
Also See for Contact Center Multimedia:
- User manual (282 pages) ,
- Release note (88 pages) ,
- Scripting manual (812 pages)
Table of Contents
Advertisement
October 2007
1
In a Web browser, type http://<CCMA_ServerName>, where
<CCMA_ServerName> is the name of the server where Contact Center
Manager Administration is installed.
2
Log on as the Web administrator.
3
Click Configuration.
4
From the Server menu, select Add Server.
Result: The Contact Center Manager server Properties window appears.
5
In the Server Name box, type the name of the Contact Center Multimedia
server.
Result: The system automatically completes the IP address and display
name.
6
In the Login ID box, type the logon ID for the reporting user name for the
server. The ID for the Contact Center Multimedia server is mmReport.
7
In the Password box, type the password for the reporting user name for the
server. The default user password is mmRep.
8
From the Type list, select CCMM.
Installation and Maintenance Guide
Change the names or IP addresses of servers
1537
Advertisement
Table of Contents
