Nortel Contact Center Multimedia Installation And Maintenance Manual page 843
Nortel contact center multimedia software: user guide
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Also See for Contact Center Multimedia:
- User manual (282 pages) ,
- Release note (88 pages) ,
- Scripting manual (812 pages)
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October 2007
b. In the Route Point list, select a different route point.
c. Under Auto-Signature, type an auto-signature (optional). The auto-
d. Click Save.
2
To change the auto-response settings, under Select Optional Auto-
Responses, select another auto-response from the list. For more
information about auto-responses, see the Contact Center Multimedia
Administrator online Help.
3
To change the priority, under Select Priority, select a different priority for
the contact. For more information about priorities, see the Contact Center
Multimedia Administrator online Help.
Installation and Maintenance Guide
signature is text appended to each e-mail message sent from the
contact center in addition to the agent message. The text in the auto-
signature contains corporate disclaimer information and must be in
fixed-width font. The auto-signature appears in an e-mail message after
any personal signature, which is configured in the Agent Desktop
application.
Result: The Edit Skillset window closes.
Migrating Contact Center 6.0 to a new server
843
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