Step 19. Update The E-Mail Attachment Folders - Nortel Contact Center Multimedia Installation And Maintenance Manual
Nortel contact center multimedia software: user guide
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Also See for Contact Center Multimedia:
- User manual (282 pages) ,
- Release note (88 pages) ,
- Scripting manual (812 pages)
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Changing the Active server
Step 19. Update the e-mail attachment folders
You must ensure that the e-mail attachment folders point to the current server.
1
On Server B, in the Multimedia Administrator tool, expand Contact Center
Multimedia.
2
Expand E-mail Administration.
3
Double-click E-mail Configuration.
Result: The E-Mail Configuration window appears.
4
Under Attachment Files, replace the inbound and outbound e-mail
attachment shared folder names to show the name of Server B, and click
Save.
Result: The e-mail attachment folders are updated.
5
Close the Contact Center Multimedia Administrator.
1058
Contact Center Multimedia/Outbound
Standard 7.16
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