Migrating Contact Center 6.0 to a new server
Step 38. Start the configuration tool
After you log on to the Multimedia Administrator application, you can
immediately begin to configure the contact types.
1
If the Getting Started window does not appear immediately after you log in
to the Administrator application, on the Utilities menu of the Multimedia
Administrator, click Getting Started.
Result: The Getting Started window appears.
Note: Once you begin these steps, you cannot stop or go back to a
previous step. You can, however, modify your settings later.
Note: The line below the title of the Getting Started window shows your
current license.The procedures in this chapter assume that you have user
licenses for contacts of type outbound (OB_), and e-mail (EM_), and Web
communications (WC_). Your licensing can be different.
830
Contact Center Multimedia/Outbound
Standard 7.16