Nortel Contact Center Multimedia Installation And Maintenance Manual page 1315
Nortel contact center multimedia software: user guide
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Also See for Contact Center Multimedia:
- User manual (282 pages) ,
- Release note (88 pages) ,
- Scripting manual (812 pages)
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October 2007
3
Double-click Outgoing E-mail Encoding.
Result: The Outgoing E-mail Encoding dialog box appears.
4
In the Encoding list, select the type of encoding you want to use.
5
Click Save.
6
Restart the CCMM Email Manager service by doing the following:
a. On the Windows Start menu of the Multimedia server, click All
b. Right-click CCMM Email Manager service, and click Restart.
c. Close the Service window.
Installation and Maintenance Guide
Programs > Administrative Tools > Services.
Troubleshooting
1315
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