Configure Attachment Size - Nortel Contact Center Multimedia Installation And Maintenance Manual
Nortel contact center multimedia software: user guide
Hide thumbs
Also See for Contact Center Multimedia:
- User manual (282 pages) ,
- Release note (88 pages) ,
- Scripting manual (812 pages)
Table of Contents
Advertisement
October 2007
Configure attachment size
You can specify the maximum size of the attachments that an agent can attach to
an e-mail message.
Specifying the file attachment size
1
In the Contact Center Multimedia Administration window, expand Contact
Center Multimedia.
2
Expand Agent Desktop Administration.
3
Double-click Agent Desktop Configuration.
4
In the Attachment Upload Size box, type the maximum number of
kilobytes (kbs) that each file can be.
5
Click Save.
Installation and Maintenance Guide
Configuring the Contact Center Agent Desktop
1183
Advertisement
Table of Contents
