Nortel Contact Center Multimedia Installation And Maintenance Manual page 1292

Nortel contact center multimedia software: user guide
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Troubleshooting
Login Security Banner: Banner Text
Recipient Addresses: Mailbox Name, Email Domain, Password, Display
Name
Outgoing Email: Email addresses, Barred Address Fragment
Keyword Groups: Keywords
Sender Addresses: Email Address
Auto-Responses: Subject, Body, Attachments
Rule Configuration Wizard: Email Address, Rule Name
Rule Precedence: Email Address, Rule Name
WebComms Configuration: Welcome Message, Agent Label, Customer
Label
Page Push URLs: URL, Description
Auto Phrases: Name, Phrase Text
Web On Hold: Description, URL
Closed Reasons: Reason Text
Custom Fields: Field Name
1292
Contact Center Multimedia/Outbound
Standard 7.16

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Contact center multimedia and outbound

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