Installing the Standby server
Username: LocalComputerName\CCMMOPSUSR, where
LocalComputerName is the name of the Contact Center Multimedia
server
Password: _mm6NtRed!
ATTENTION
9
Click OK to save the changes and close the window.
10
If you are prompted to confirm the password you entered for the new user
name, retype the password.
11
In the Virtual Directory properties window, click Apply to save your
changes.
12
Click OK to close the Properties window.
13
Close the IIS Manager window.
Configuring the MIME types
Configure Internet Information Services (IIS) on your Standby server to
configure the Multipurpose Internet Mail Extension (MIME) types required by
Contact Center Agent Desktop.
1
On the Standby server, right-click My Computer, and then click Manage.
2
Expand Services and Applications.
3
Expand Internet Information Services.
4
Expand Web Sites.
942
Risk of unauthorized access
Change this password and document the new password
securely for future reference.
Contact Center Multimedia/Outbound
Standard 7.16