Nortel Contact Center Multimedia Installation And Maintenance Manual page 1434

Change the names or IP addresses of servers
Changing the Standby Server IP address
To change the Standby Server IP address, complete the following procedure.
1 On the Replication Server, remove the warm standby configuration on the
Replication Server using the following steps:
a. On the Start menu, click Program > Nortel Contact Center >
Replication Server > Replication Server Management.
Result: The Replication Server Management dialog box appears.
b. Select the servers that are being replicated, and then click Remove.
Result: The Confirm Remove dialog box appears.
c. Click Yes.
Result: The replication between the Active Server and the Standby
Server is stopped. The Warm Standby configuration is removed. The
contact center data is intact on both servers.
d. Click Done.
2 On the Standby Server, change the IP address of the Standby Server using
the procedures in "Changing the Contact Center Manager Server IP
address" on page 1439, depending on your Nortel server subnet or ELAN
subnet configuration.
3 Restart the Standby Server.
4 Ensure that you can ping the Replication Server.
5 On the Replication Server, recreate the warm standby configuration on the
Replication Server with the new Active Server IP address using the
following steps:
a. Click Start > Programs > Nortel Contact Center > Replication
Server > Replication Server Management.
Result: The Replication Server Management dialog box appears.
b. Click Create.
Result: The Warm Standby Servers dialog box appears.
c. In the Primary CCMS box, type the name and Nortel server subnet IP
address for the Primary Server.
1434 Contact Center Multimedia/Outbound
Standard 7.16