Nortel Contact Center Multimedia Installation And Maintenance Manual page 1436
Nortel contact center multimedia software: user guide
Hide thumbs
Also See for Contact Center Multimedia:
- User manual (282 pages) ,
- Release note (88 pages) ,
- Scripting manual (812 pages)
Table of Contents
Advertisement
Change the names or IP addresses of servers
3
Use the Windows Network Connection interface to change the Replication
Server IP address.
4
Click Start > Administrative Tools > Services to restart the following
services:
Sybase BCKServer_<Server Name>_BS (if it was running)
Sybase SQLServer_<Server Name>
Sybase REP_<Server Name>_RS
CC Rep Service
5
Ensure that you can ping both the Standby and Active Servers.
On the Active Server
6
In the Server Setup Configuration Utility, change the Replication Server IP
address on the Database Replication tab.
7
Restart the server.
8
Ensure that you can ping the Replication Server.
On the Standby Server
9
In the Server Setup Configuration Utility, change the Replication Server IP
address on the Database Replication tab.
10
Restart the server.
11
Ensure that you can ping the Replication Server.
On the Replication Server
12
On the Replication Server, recreate the warm standby configuration on the
Replication Server with the new Active Server IP address using the
following steps:
a. Click Start > Programs > Nortel Contact Center > Replication
Server > Replication Server Management.
Result: The Replication Server Management dialog box appears.
b. Click Create.
Result: The Warm Standby Servers dialog box appears.
c. In the Primary CCMS box, type the name and Nortel server subnet IP
address for the Primary Server.
1436
Contact Center Multimedia/Outbound
Standard 7.16
Advertisement
Table of Contents
