Step 14. Restart Services On Server A - Nortel Contact Center Multimedia Installation And Maintenance Manual
Nortel contact center multimedia software: user guide
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Also See for Contact Center Multimedia:
- User manual (282 pages) ,
- Release note (88 pages) ,
- Scripting manual (812 pages)
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October 2007
Step 14. Restart services on Server A
You must all the services on Server A to process Multimedia contacts. Some of
the processes are started automatically, but a few services must be started
manually.
Starting the Multimedia services
You must start the CCMM License Manager service and the CCMM Starter
service. The CCMM Starter service, starts all of the other services.
1
On Server A, click Start > All Programs > Nortel Contact Center >
Multimedia Server > CCMM Services Control.
Result: The CCMM Service Control window appears.
2
Under each of the following services, click Start.
CCMM License Manager
CCMM Starter
Result: The following services start automatically:
3
If the services do not start automatically, use the CCMM Service Control
window to start the service.
4
Click Exit to close the CCMM Service Control window.
Installation and Maintenance Guide
Caché Controller
CCMM E-mail Manager
CCMM Manager Client
CCMM OAM
CCMM Outbound Scheduler
Changing the Active server
1051
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