Nortel Contact Center Multimedia Installation And Maintenance Manual page 1214

Nortel contact center multimedia software: user guide
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Maintaining the database
IF
you are backing up to a
tape drive
9
If you want to back up the e-mail attachment folders, in the Attachments
box, browse to X:\folder name on the network share. If you are backing
up the database to a mapped network folder, you must back up the
attachments to the same location.
Note: You can only back up your e-mail attachments to a mapped
networked drive. Be sure that your networked drive contains enough space.
If you do not want to back up the e-mail attachment folders, select the Do
not Backup E-mail Attachments check box, and then skip to step 11.
10
In the E-mail Attachments Source Location box, ensure that the location
matches the e-mail attachment folders on your Multimedia server. Click
Browse to change the path to the e-mail attachment folders.
11
Click Backup Now.
Result: A reminder box appears to remind you of what is currently backed
up using this utility.
12
Click OK to begin the backup.
Result: After the backup is complete, a dialog box appears displaying the
contents of the backup.txt log file.
1214
THEN
In the Database box, select the path to the tape
drive. A valid path to the tape drive is \\.\tapen,
where n is the number of the tape drive. (The
first tape installed on a system is, by default,
tape0.)
Note: You can use the alias tapedump1
instead of \\.\tape0.
Contact Center Multimedia/Outbound
Standard 7.16

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