Step 5. Install The Multimedia/Outbound Server Software - Nortel Contact Center Multimedia Installation And Maintenance Manual

Migrating Contact Center 6.0 to a new server
Step 5. Install the Multimedia/Outbound server
software
Follow the procedures in this section to install the Contact Center Multimedia/
Outbound server.
Note: The Contact Center Multimedia/Outbound installation contains all
components, but you can see only the components for which you are licensed.
All unlicensed components are blocked.
Checking prerequisites
Before the installation begins, the installation checks to ensure that the following
software is installed on the system:
Java Runtime Environment - Release 1.5.0
You must ensure that you do not have the automatic update option selected.
Contact Center Multimedia requres JRE 1.5.0 with no subversions.
Microsoft .NET Framework - Version 1.1 with .NET service pack 1
The software is installed automatically if it is not already installed.
A check is also performed to ensure that:
The server is running Windows Server 2003 Enterprise or Standard version.
Microsoft Internet Information System (IIS) is installed.
If any of these checks fail, the installation is cancelled and you are notified of the
problem.
686 Contact Center Multimedia/Outbound
Standard 7.16