Recovering From A Failed Archive Or Restore - Nortel Contact Center Multimedia Installation And Maintenance Manual

Archiving and restoring data

Recovering from a failed archive or restore

In the event that you experience a problem with the database or Contact Center
Multimedia server during an archive or restore, a message box appears.
This message box indicates one of two things:
a network issue is preventing the client from reporting progress to the user
but the archive and restore is still in progress
there has been a database or server crash which prevents the process from
completing successfully.
If there has been a database or server crash, you must shut down the Archive
utility by clicking OK. When the Archive utility closes, a message box tells the
user how many contacts are outstanding. The archive or restore automatically
restarts.
You can only perform one restore or archive at one time. You must restart the
Archive utility to complete the restoration or archival before you perform
another.
1244 Contact Center Multimedia/Outbound
Standard 7.16