Nortel Contact Center Multimedia Installation And Maintenance Manual page 1042

Nortel contact center multimedia software: user guide
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Changing the Active server
9
In the Database box, select the file name for your backup file. Click Browse
to select the file name.
Note: You must restore the e-mail attachments on the Standby server for it
to function correctly if the Active server fails. You must restore the e-mail
attachments to the same location from where they were backed up.
Result: A confirmation box appears with the correct location prepopulated.
10
Click OK to confirm the location to restore the e-mail attachments.
11
Click Restore Now.
Result: A confirmation box appears with the correct restore location
populated.
12
Click Yes to proceed with the restoration of data files.
Result: A reminder dialog box appears to identify what is restored.
13
Click OK.
Result: When the backup is complete, a dialog box appears displaying the
contents of the backup.txt log file.
14
Click Close.
15
Click Close to close the Backup utility.
16
On the Utilities menu of the Multimedia Administrator, click Log in as new
user.
Result: You are logged off the Multimedia Administrator and the Login
window appears.
17
Type your user ID and password.
18
Click Login.
1042
Contact Center Multimedia/Outbound
Standard 7.16

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