Nortel Contact Center Multimedia Installation And Maintenance Manual page 1450

Change the names or IP addresses of servers
Updating the Communication Control Toolkit server
On the Communication Control Toolkit server, after you change the Contact
Center Manager Server IP address, you must update the HOSTS file if you do
not have a DNS server then update the License Manager IP address, configure
TAPI, and restart all Communication Control Toolkit services.
Updating the HOSTS file
If you do not have a DNS server, you must manually update the HOSTS file on
the Communication Control Toolkit server with the new IP address. If you do
have a DNS server, proceed with "Updating the Communication Control Toolkit
license" on page 1451.
ATTENTION
1 On the Communication Control Toolkit server, browse to the HOSTS file
provided with the Windows Server 2003 installation in the following
directory: <x>:\Windows\system32\drivers\etc
2 Right click the HOSTS file and open the file with a text editor (for example,
Notepad) to modify the host tables.
Result: The HOSTS file appears in the text editor. The HOSTS file consists
of a list of IP addresses followed by a server name.
3 Update the file to reflect the new IP address of the Contact Center Manager
Server.
If you do not see a server name for the Contact Center Manager Server
listed in the HOSTS file, a DNS server is configured in your network for
name resolution. You do not need to update the HOSTS file.
4 Click File > Save to save your changes.
Save the file without an extension so that your system recognizes the
changes.
Result: The system automatically reads the new settings.
5 Close all windows to complete the procedure.
1450
Incorrectly modifying a host table can cause extensive
network problems. Before you modify host tables, review
the information about hosts in the supporting
documentation for Microsoft Windows Server 2003.
Contact Center Multimedia/Outbound
Standard 7.16