Xerox ColorQube 9303 Series Service Manual page 21

– 71B Tray 1 Wrong Size Paper RAP.
– 72A Tray 2 Empty RAP.
– 72B Tray 2 Wrong Size Paper RAP.
– 73A Tray 3 Out Of Paper RAP.
– 74A Bypass Tray RAP.
– 75B Tray 5 Empty RAP
• If the machine produces a multifeed, go to the
OCT Problems
• If the prints adhere to each other in the OCT, check the static brush at the exit rolls
10.15 Item 5.
LCSS Problems
• If the machine has an LCSS fault, but not a fault code, perform the relevant procedures
that follow:
– 12A-110 Pause to Unload (PTU) Fault RAP.
– 12B-110 Bin 1 Overload RAP.
– 12C-110 LCSS Initialization Failure RAP.
– 12D-110 LCSS Power Distribution RAP.
– 12E-110 LCSS Paper Entry RAP.
– 12F-110 LCSS PWB DIP Switch Settings RAP.
– 12G-110 LCSS PWB Damage RAP.
– 12H-110 Copy Damage in the LCSS RAP.
– 12J-110 Mis-Registration in Stapled Sets and Non-Stapled Sets RAP.
– 12K-110 LCSS Poor Stacking RAP.
– 12L-110 Stapling Prime Failure RAP.
– 12M-110Staple Head Operation Failure RAP.
– 12N-110 Chad Bin Present and Bin Full RAP.
• If the punched holes are out of position, perform
• If the machine has the problems that follow, go to the
Settings RAP:
– False jam clearance messages.
– Communication errors between the LCSS and the machine.
• If the staples of a stapled set are not correct, go to the
RAP.
HVF, HVF BM, Inserter and Tri-Folder Problems
• If the machine has a fault in the HVF or HVF BM, but with no fault code, perform the rele-
vant procedures that follow:
– 12A-171 HVF BM Power Distribution RAP.
– 12B-171 HVF BM to Machine Communication Interface and BM Present RAP.
– 12C-171 HVF BM Bin 2 Failure RAP.
– 12D-171 Booklet Quality RAP.
– 12E-171 Copy Damage in the HVF BM RAP.
– 12F-171 Mis-Registration in Stapled and Unstapled Sets RAP.
– 12G-171 HVF BM Poor Stacking RAP.
– 12H-171 Pause To Unload (PTU) RAP.
ColorQube® 9303 Family
OF 8 Multifeed RAP.
ADJ 12.3-110 Hole Punch Position.
12F-110 LCSS PWB DIP Switch
12L-110 Stapling Prime Failure
February 2013
– 12J-171 Inserter Paper Sensing and +5V Supply RAP.
– 12K-171 HVF Initialization Failure RAP.
– 12L-171 Tri-Folder Not Detected RAP.
– 12N-171 Chad Bin Present and Bin Full RAP.
– 12M-171 Buffer Clamp RAP.
• If a booklet is not stapled or folded correctly go to:
– ADJ 12.6-171 Booklet Compiling Position.
– ADJ 12.7-171 Booklet Crease Position.
PL – ADJ 12.8-171 Booklet Staple Position.
• If the tri-folder paper fold is not in the correct position, perform
Paper Settings.
Fax Problems
• For Fax problems with no fault code, perform the relevant procedures that follow:
– 20A Fax Entry RAP.
– 20B Unable To Send A Fax RAP.
– 20C Unable To Send A Fax To Some Machines RAP.
– 20D Unable To Receive A Fax RAP.
– 20E Fax Will Not Print RAP.
– 20F Fax Tab Not Available RAP.
– 20G Fax Module Checkout RAP.
– 20H Fax Problems on Digital Networks RAP.
Other Problems
• Ink leak. Go to the 93B Ink Leak Checkout RAP.
• The ink level gauges on the UI do not correlate with the number of ink sticks in the ink
loader. Go to the OF 9 Ink Stick Count Mismatch.
• The key plate is in the incorrect position and preventing the loading of the ink sticks. Go to
the OF 11 Unable to Load Ink Sticks.
• Intermittent failure. Go to the
• Machine noise. Go to the OF 1
• Hot machine. Go to the OF 6
• Convenience stapler faults. Go to the
• Machine odour. Go to the OF 6
• Check the fault history, GP 2
• Xerox extensible interface platform faults. Go to the
Platform RAP.
• Xerox secure access faults. Go to the
• Network problems, go to the
• If the foreign device is not detected, go to the
• Failure of wireless printing. Go to the
Additional Information
If necessary, refer to the following general procedures and information:
• GP 1 Service Mode
• GP 2 Fault Codes and History Files
• GP 3 Service Information
1-5
ADJ 12.2-171
OF 10 Intermittent Failure RAP.
Unusual Noise RAP.
Fans and Air Systems RAP.
OF 13 Convenience Stapler RAP.
Fans and Air Systems RAP.
Fault Codes and History Files.
OF 14 Xerox Extensible Interface
OF 15 Xerox Secure Access RAP.
16A Network Error Entry RAP.
03A Foreign Device PWB Fault RAP.
16D Wireless Connectivity RAP.
Service Call Procedures
Tri-Folder
SCP 3