Configure The External Web Server - Nortel Contact Center Multimedia Installation And Maintenance Manual
Nortel contact center multimedia software: user guide
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Also See for Contact Center Multimedia:
- User manual (282 pages) ,
- Release note (88 pages) ,
- Scripting manual (812 pages)
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Configuring Web communications settings
Configure the external Web server
You must ensure that the Web server that is defined in the Web Communications
Manager is the Web server that you are using in your contact center.
Initially, the external Web server is the server that you use for developing one or
two Web pages for your corporate Web site. You can use the development server
configuration for development and testing. When you are ready to move the Web
pages to the production Web server that is accessed by your customers, you must
change the name of the external Web server.
Configuring the development or production server
1
In the Contact Center Multimedia Administrator window, expand Contact
Center Multimedia.
2
Expand General Administration.
3
Double-click Server Settings.
Result: The Server Settings window appears.
4
In the Server Settings window, click External Web Server to select it.
1146
Contact Center Multimedia/Outbound
Standard 7.16
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