Nortel Contact Center Multimedia Installation And Maintenance Manual page 1022

Changing the Active server
9 In the Database box, review the file name for your backup file. To change
the file name, click Browse, and then select the desired file name.
IF
you are backing up to a
network location
you are backing up to a
tape drive
10 Ensure that you clear the Do not backup E-mail Attachments check box.
11 In the E-mail Attachments Source Location box, ensure that the location
matches the e-mail attachment folders on your Primary server. Click
Browse to change the path of the e-mail attachment folders.
12 Click Backup Now.
Result: A reminder box appears to remind you of what you are backing up
with the utility.
13 Click OK to begin the backup.
Result: When the backup is complete, a dialog box appears displaying the
contents of the backup.txt log file.
If the backup of the Multimedia database is successful, you see "Backup
complete" in the backup.txt log file. If the backup of e-mail attachments is
successful, you see the number of files copied.
If the Backup failed message appears in the backup.txt file, the Multimedia
database is not backed up. If this occurs, ensure the backup locations are
correct, and the network share or tape is available, has sufficient
permissions, and is not full.
1022
THEN
in the Database box, browse to X:\folder name
on the network share\. For example, if the
network drive is X, the mapped folder is
backup, and a subfolder is CCMM_backup, you
browse to X:\CCMM_backup\.
You must map the backup folder. See "Creating
the backup destination" on page 1017.
in the Database box, select the path to the tape
drive. A valid path to the tape drive is \\.\tapen,
where n is the number of the tape drive. (The
first tape installed on a system is, by default,
tape0.)
Note: You can use the alias tapedump1
instead of \\.\tape0.
Contact Center Multimedia/Outbound
Standard 7.16