Section J: Contact Type Configuration - Nortel Contact Center Multimedia Installation And Maintenance Manual

Nortel contact center multimedia software: user guide
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October 2007

Section J: Contact type configuration

In this section
Step 36. Understand the contact types
Step 37. Log on to the Multimedia Administrator
Step 38. Start the configuration tool
Step 39. Update the E-mail Manager service
Installation and Maintenance Guide
Migrating Contact Center 6.0 to a new server
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Contact center multimedia and outbound

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