Nortel Contact Center Multimedia Installation And Maintenance Manual page 1457
Nortel contact center multimedia software: user guide
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Also See for Contact Center Multimedia:
- User manual (282 pages) ,
- Release note (88 pages) ,
- Scripting manual (812 pages)
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October 2007
11. On the Communication Control Toolkit server, update the HOSTS file and
the new server name.
12. On the Contact Center Multimedia server, update the HOSTS file and the
new server name.
Updating the Domain Name Service server
If you configure a Domain Name Service (DNS) server for name resolution in
your network, you must contact your local network prime to update the DNS
with the new computer name.
To verify that the new IP address is up to date on the DNS, use the ping <server
name> DOS command with the new server name to confirm that the system
responds with the corresponding IP address.
Changing the server name on the co-resident server
1
On the Contact Center Manager Server/Contact Center Manager
Administration server select Start > Control Panel > System.
2
Click the Computer Name tab.
3
Click Change.
4
Enter the new server name.
5
Click OK.
Result: The system prompts you to restart the server.
6
Click Yes.
Result: The server restarts.
Installation and Maintenance Guide
Change the names or IP addresses of servers
1457
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