Section A: Preinstallation - Nortel Contact Center Multimedia Installation And Maintenance Manual
Nortel contact center multimedia software: user guide
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Also See for Contact Center Multimedia:
- User manual (282 pages) ,
- Release note (88 pages) ,
- Scripting manual (812 pages)
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October 2007
Section A: Preinstallation
In this section
Step 1. Review the preinstallation instructions
Step 2. Read the relevant documentation and check for updates
Step 3. Share the attachment folders on the Active server
Step 4. Configure the Standby server on the Active server
Step 6. Understand the Active server installation
Step 7. Install your remote support access tool
Installation and Maintenance Guide
Installing the Standby server
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