Nortel Contact Center Multimedia Installation And Maintenance Manual page 1416

Nortel contact center multimedia software: user guide
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Change the names or IP addresses of servers
a. On the Replication Server, select Start > Control Panel > System.
b. Click the Computer Name tab.
c. Click Change.
d. Enter the new server name.
e. Click OK.
Result: The system prompts you to restart the server.
f.
Click Yes.
Result: The server restarts.
3
Click Start > Administrative Tools > Services to restart the following
services:
Sybase BCKServer_<Server Name>_BS (if it was running)
Sybase SQLServer_<Server Name>
Sybase REP_<Server Name>_RS
CC Rep Service
4
Ensure that you can ping both the Standby and Active Servers.
On the Active Server
5
In the Server Setup Configuration Utility, change the Replication Server
name on the Database Replication tab.
6
Restart the server.
7
Ensure that you can ping the Replication Server.
On the Standby Server
8
In the Server Setup Configuration Utility, change the Replication Server
name on the Database Replication tab.
9
Restart the server.
10
Ensure that you can ping the Replication Server.
Changing the name of all three servers
To change the Active Server name, the Standby Server name, and the
Replication Server name, complete the following procedures.
1416
Contact Center Multimedia/Outbound
Standard 7.16

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