Nortel Contact Center Multimedia Installation And Maintenance Manual page 767

October 2007
Acquiring an Open Queue CDN (route point)
After you add a CDN (route point) to Contact Center Manager Server, you must
acquire it to enable the system to track calls terminated on it.
1 In the Open Queue table of the CDNs (Route Points) window, select the
Acquired check box in the row containing the Open Queue CDN (route
point) that you want to acquire.
Clear the Acquired check box to deacquire the Open Queue CDN (route
point).
2 Click in any other row in the table to submit/save your action.
Result: The system acquires or deacquires the Open Queue CDN (route
point), and the status appears in the Status column.
Tip: Click Refresh Status to view the current status of the acquisition or
deacquisition.
Installation and Maintenance Guide
Migrating Contact Center 6.0 to a new server
767