Nortel Contact Center Multimedia Installation And Maintenance Manual page 1167
Nortel contact center multimedia software: user guide
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Also See for Contact Center Multimedia:
- User manual (282 pages) ,
- Release note (88 pages) ,
- Scripting manual (812 pages)
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October 2007
d. Review the skillsets to ensure that the Web communications skillsets
2
If the Web communications skillsets are configured, proceed to step 3. If
the Web communications skillsets are not configured, configure your Web
communications skillsets by doing the following:
a. Select a skillset.
b. Click Set Mapping.
Installation and Maintenance Guide
are all configured.
Result: The Outgoing E-mail Mapping window appears.
Configuring Web communications settings
1167
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