Nortel Contact Center Multimedia Installation And Maintenance Manual page 743
Nortel contact center multimedia software: user guide
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Also See for Contact Center Multimedia:
- User manual (282 pages) ,
- Release note (88 pages) ,
- Scripting manual (812 pages)
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October 2007
CS 1000/Meridian 1 for the agent
Enable Associated Set Assignment (AST) for the ACD key and for
one of the other personal DN keys.
Note: AST can only be configured on a maximum of two keys.
Ensure that the Meridian Link Unsolicited Status Message (USM)
group (IAPG option) is enabled.
Installation and Maintenance Guide
Migrating Contact Center 6.0 to a new server
Done
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