Nortel Contact Center Multimedia Installation And Maintenance Manual page 1484

Nortel contact center multimedia software: user guide
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Change the names or IP addresses of servers
a. Right-click the report name.
Result: The Report Properties window appears.
b. Click the Output Options heading to reveal the output options boxes.
c. Select the Output to file check box to send the report to a shared
folder.
d. In the Output path box, update the path of the report to reflect the new
IP address of the co-resident server.
The path format is \\[computer name]\[shared folder name]\[file name],
without the file extension. If you change the name of the Contact
Center Manager Administration folder, you must change the computer
name portion of the path.
e. Click Save Report to save your user-defined report.
f.
Click Activate to activate the report schedule.
g. Close the report.
Updating the Communication Control Toolkit server
On the Communication Control Toolkit server, after you change the Contact
Center Manager Server IP address, you must update the HOSTS file if you do
not have a DNS server.
1484
Contact Center Multimedia/Outbound
Standard 7.16

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