Nortel Contact Center Multimedia Installation And Maintenance Manual page 1256

Alarms and events
2 Under Configuration type, select Custom, and then click Edit.
Result: The event sources and events are displayed.
3 Under Event sources, double-click Application, and then scroll down and
select CCMM.
Result: The list of Multimedia events is displayed in the Events panel.
4 Select the Multimedia event you want to be converted to SNMP trap and
double-click the event selection on the Events panel.
5 Click OK on the Properties windows if no change is needed for the
Generate trap. The default value for generate trap if the event is reached is
1256 Contact Center Multimedia/Outbound
Standard 7.16