Nortel Contact Center Multimedia Installation And Maintenance Manual page 1439

Nortel contact center multimedia software: user guide
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October 2007
14
Restart the server.
15
Ensure that you can ping the Replication Server.
On the Replication Server
16
On the Replication Server, recreate the warm standby configuration on the
Replication Server with the new Active Server IP address using the
following steps:
a. Click Start > Programs > Nortel Contact Center > Replication
Server > Replication Server Management.
Result: The Replication Server Management dialog box appears.
b. Click Create.
Result: The Warm Standby Servers dialog box appears.
c. In the Primary CCMS box, type the name and Nortel server subnet IP
address for the Primary Server.
d. In the Secondary CCMS box, type the name and Nortel server subnet
IP address for the Secondary Server, and click OK.
Result: The Warm Standby configuration takes several minutes. At the
end of the process, the Initialize Standby CCMS Database dialog box
appears.
e. Back up the Active CCMS database and restore it on the Standby
Server. For more information about backing up and restoring the CCMS
database, see the Nortel Contact Center Manager Server Installation
and Maintenance Guide for the Standby Server.
f.
Click OK.
Changing the Contact Center Manager Server IP address
This section describes how to change the Contact Center Manager Server IP
address of a Nortel server subnet and an ELAN subnet.
Nortel server subnet
If you are changing the IP address of a Nortel server subnet, you must complete
the following tasks:
Installation and Maintenance Guide
Change the names or IP addresses of servers
1439

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