Installing Unified Messaging In A Citrix Thin Client Environment; Supported Platforms; Installing Unified Messaging On The Windows Terminal Server - Nortel BCM 4.0 Manual

48 Chapter 3 Installing and configuring Unified Messaging
Installing Unified Messaging in a Citrix Thin Client
environment
The system administrator of a Citrix Thin Client environment must install and configure Unified
Messaging on the Windows Terminal Server before users can access it. Unified Messaging should
only be installed on the Windows Terminal Server; do not install Unified Messaging on the client
computer.

Supported Platforms

Unified Messaging in the Citrix Thin Client environment is supported on the Business
Communications Manager platform.
The Unified Messaging client supports:
• Citrix Metaframe 1.8 on Windows 2000 Server (All Editions)
• Citrix Metaframe XP on Windows 2000 Server (All Editions)
Citrix Thin Clients must be running Windows 2000, or Windows XP.

Installing Unified Messaging on the Windows Terminal Server

Installing Unified Messaging in a Citrix Thin Client environment is a straightforward process. It is
nearly identical to installation in a standard desktop client environment. Deviations from the
standard environment are detailed in this section.
The common desktop exceptions to the installation process for a standard environment include:
For Microsoft Outlook and Novell GroupWise: The installer automatically disables the Update
default mail profile feature. This feature is not applicable to the Windows Terminal Server.
For Lotus Notes: The installer automatically disables the Update Lotus Notes mail database and
Update Lotus Notes Personal Address Book features. These features are not applicable to the
Windows Terminal Server.
To update the users mail databases, the Lotus Notes/Domino server administrator must run the
LNSERVER.EXE installation program on the Lotus Notes/Domino Server. The administrator can
then use the installed utility application to update selected user mail databases with CallPilot
design elements. For more information refer to,
57.
To enable the CallPilot address book, the Lotus Notes/Domino Server administrator must populate
and maintain the CallPilot Public Address book on the server. The administrator may choose to
call NMLNADBK.EXE as a scheduled task to automate the CallPilot Public Address Book
update. For more information refer
N0060611 N0060611
"Updating the mail database manually" on page
to,"To set up the automatic update utility" on page 58.