Nortel Contact Center Multimedia Installation And Maintenance Manual page 1424

Change the names or IP addresses of servers
1 Log on to the Contact Center Manager Administration server as the
webadmin user.
2 Launch the Configuration component.
3 In the left pane, right-click the Contact Center Manager Server name that
you are changing.
4 Click Edit Properties.
Result: The server name, IP address, logon ID, and password boxes are
enabled.
5 Enter the new details and click Submit.
Updating the Communication Control Toolkit server
On the Communication Control Toolkit server, after you change the Contact
Center Manager Server name, you must update the HOSTS file if you do not
have a DNS server. You must also configure the Contact Management
Framework with the new server name.
Updating the HOSTS file
If you do not have a DNS server, you must manually update the HOSTS file on
Communication Control Toolkit server with the new computer name. If you do
have a DNS server, proceed with "Configuring the Contact Management
Framework settings" on page 1425.
ATTENTION
1 On the Communication Control Toolkit server, browse to the HOSTS file
provided with the Windows Server 2003 installation in the following
directory: <x>:\Windows\system32\drivers\etc
2 Right-click the HOSTS file and open the file with a text editor (for example,
Notepad) to modify the host tables.
Result: The HOSTS file appears in the text editor.
1424
Incorrectly modifying a host table can cause extensive
network problems. Before you modify host tables, review
the information about hosts in the supporting
documentation for Microsoft Windows Server 2003.
Contact Center Multimedia/Outbound
Standard 7.16