Nortel Contact Center Multimedia Installation And Maintenance Manual page 1213

Nortel contact center multimedia software: user guide
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October 2007
6
Click Backup.
Result: The Backup CCMM Database window appears.
7
Beside Backup to, select your backup location, Network or Tape.
8
In the Database box, review the file name for your backup file. To change
the file name, click Browse, and then select the file name.
IF
you are backing up to a
network location
Installation and Maintenance Guide
THEN
in the Database box, browse to X:\folder name
on the network share\. For example, if the
network drive is X, the mapped folder is
backup, and a subfolder is CCMM_backup,
then you browse to X:\CCMM_backup\.
You must map the backup folder. See "Creating
the backup destination" on page 1208.
If you are performing a backup that includes e-
mail attachments, your mapped network share
must be NTFS.
Maintaining the database
1213

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