Nortel Contact Center Multimedia Installation And Maintenance Manual page 1521
Nortel contact center multimedia software: user guide
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Also See for Contact Center Multimedia:
- User manual (282 pages) ,
- Release note (88 pages) ,
- Scripting manual (812 pages)
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October 2007
If you do not see a server name for the Contact Center Manager Server
listed in the HOSTS file, a DNS server is configured in your network for
name resolution. You do not need to update the HOSTS file.
4
Click File > Save to save your changes.
Save the file without an extension so that your system recognizes the
changes.
Result: The system automatically reads the new settings.
5
Close all windows to complete the procedure.
Configuring the server settings
1
Log on to the Contact Center Multimedia Administrator.
2
In the Contact Center Multimedia Administrator window, expand Contact
Center Multimedia.
3
Expand General Administration.
4
Double-click Server Settings.
Result: The Server Settings dialog box appears.
5
Click Communications Control Toolkit Server to select it.
Installation and Maintenance Guide
Change the names or IP addresses of servers
1521
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