Nortel Contact Center Multimedia Installation And Maintenance Manual page 1120
Nortel contact center multimedia software: user guide
Hide thumbs
Also See for Contact Center Multimedia:
- User manual (282 pages) ,
- Release note (88 pages) ,
- Scripting manual (812 pages)
Table of Contents
Advertisement
Configuring e-mail settings and routing
To print the Rules
1
Log on to the Multimedia Administrator.
2
On the Utilities menu, click Export Rules.
3
Browse to a file location on your server to store the file.
4
Click Save.
5
Go to the file named Rules.txt. The file is saved on your desktop.
6
Double-click to open the file.
7
On the File menu, click Print.
Making rules inactive
You can make rules active and inactive. An inactive rule remains configured, but
is not used for routing incoming e-mail until the rule is activated again.
To activate a rule, select the rule, and then click
1120
.
Contact Center Multimedia/Outbound
Standard 7.16
Advertisement
Table of Contents
