Nortel Contact Center Multimedia Installation And Maintenance Manual page 1542

Change the names or IP addresses of servers
Updating the HOSTS file
If you do not have a DNS server, you must manually update the HOSTS file on
the Contact Center Multimedia server with the new server name. If you do have
a DNS server, continue with"Configuring the Contact Center Multimedia server
name" on page 1531.
ATTENTION
1 On the Contact Center Multimedia server, browse to the HOSTS file
provided with the Windows Server 2003 installation in the following
directory:
<x>:\Windows\system32\drivers\etc
2 Right-click the HOSTS file and open the file with a text editor (for example,
Notepad) to modify the host tables.
Result: The HOSTS file appears in the text editor. The HOSTS file consists
of a list of IP addresses followed by a server name.
3 Update the file to reflect the new IP address of the Contact Center
Multimedia server.
If you do not see a server name for the Contact Center Manager Server
listed in the HOSTS file, a DNS server is configured in your network for
name resolution. You do not need to update the HOSTS file.
4 Click File > Save to save your changes.
Save the file without an extension so that your system recognizes the
changes.
Result: The system automatically reads the new settings.
5 Close all windows to complete the procedure.
Updating Contact Center Manager Administration
On the Contact Center Manager Administration server, after you change the
Contact Center Multimedia IP address, you must update the HOSTS file and
configure the new server name in the Multimedia Administrator.
1542
Incorrectly modifying a host table can cause extensive
network problems. Before you modify host tables, review
the information about hosts in the supporting
documentation for Microsoft Windows Server 2003.
Contact Center Multimedia/Outbound
Standard 7.16