Step 20. Ensure The Cct Server Is Configured - Nortel Contact Center Multimedia Installation And Maintenance Manual
Nortel contact center multimedia software: user guide
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Also See for Contact Center Multimedia:
- User manual (282 pages) ,
- Release note (88 pages) ,
- Scripting manual (812 pages)
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October 2007
Step 20. Ensure the CCT server is configured
You must ensure that the Communications Control Toolkit server is configured
in Contact Center Manager Server.
1
In the Server Setup Configuration Utility window, click the CCT Server tab.
2
If you are using a remote Communication Control Toolkit server, select the
Use a remote CCT server check box.
3
Ensure the Communication Control Toolkit server host name is correct.
4
Keep the default CCT port numbers. For more information about
Communication Control Toolkits port numbers, see the Communication
Control Toolkit Technical Requirements and Operating System
Configuration Guide and the Communication Control Toolkit Installation and
Maintenance Guide.
Installation and Maintenance Guide
Migrating Contact Center 6.0 to a new server
751
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