Nortel Contact Center Multimedia Installation And Maintenance Manual page 1046
Nortel contact center multimedia software: user guide
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Also See for Contact Center Multimedia:
- User manual (282 pages) ,
- Release note (88 pages) ,
- Scripting manual (812 pages)
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Changing the Active server
7
Click Edit.
Result: The Server Properties window appears.
8
In the Server Name box, change the name of the Contact Center
Multimedia server to the name of Server A.
9
In the Server Port box, change the port number of the server as required.
The default server port is 1972.
10
To change the MCMC event port number, type the new number in the
MCMC Event Port box. The default MCMC event port number is 7999.
11
Click Save.
Result: A warning appears describing potential errors for changing this
server. Click OK to accept.
12
In the Server Settings window, click Contact Center Multimedia Standby
to select it.
13
Click Edit.
Result: The Server Properties window appears.
14
In the Server Name box, type the name of the Server B.
1046
Contact Center Multimedia/Outbound
Standard 7.16
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