Nortel Contact Center Multimedia Installation And Maintenance Manual page 781

Nortel contact center multimedia software: user guide
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October 2007
8
At the prompt, type login to log on to the switch. Enter the user ID and the
password for the switch.
If the prompt is not present, continue to press Enter until the prompt
appears.
9
On the Transfer menu, select Capture Text.
10
Browse to the download.txt file that you created earlier, and then click
Start.
11
Enter the following commands in LD 20:
At the logon prompt, type LD 20, and press Enter.
At the REQ: prompt, type PRT, and press Enter.
At the TYPE: prompt, type TNB, and press Enter.
At the TN: prompt, press Enter.
At the CDEN: prompt, press Enter.
At the CUST: prompt, type 0 (or customer number), and press Enter.
At the DATE: prompt, press Enter.
At the PAGE: prompt, press Enter.
At the DES prompt, press Enter.
Downloading information from the CS 1000/Meridian 1 overlay can take a
long time.
Result: The commands are saved in LD 20.
12
To return to the prompt, enter **** (Shift + 8888) and press Enter.
13
Type logo, and then press Enter.
Result: You are logged off from the CS 1000/Meridian 1 switch.
To convert the text file
To convert the text file containing switch information, perform the following
tasks in the Symposium TAPI Service Provider (SP) configuration application.
Download only the CDNs that you require for TAPI operation. If you download
other CDNs, you must delete them after the download is complete.
Installation and Maintenance Guide
Migrating Contact Center 6.0 to a new server
781

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