Nortel Contact Center Multimedia Installation And Maintenance Manual page 683
Nortel contact center multimedia software: user guide
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Also See for Contact Center Multimedia:
- User manual (282 pages) ,
- Release note (88 pages) ,
- Scripting manual (812 pages)
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October 2007
Using Microsoft Remote Desktop Connection as your remote support
access tool
If pcAnywhere 11.5 is installed on your server, you do not need to enable
Microsoft Remote Desktop Connection as your remote support access tool.
Therefore, you can skip this procedure.
Microsoft Remote Desktop Connection for Administration (formerly known as
the Terminal Services Administration Mode) is installed by default on Windows
Server 2003. When you install Windows Server 2003, Microsoft Remote
Desktop Connection is installed, but not enabled.
Enabling Microsoft Remote Desktop Connection for Administration
Note: To enable Microsoft Remote Desktop Connection for Administration, you
must be logged on to the system with administrator privileges.
1
On the server, click Start > Control Panel > System.
Result: The System Properties Window opens.
2
Click the Remote tab.
Installation and Maintenance Guide
Migrating Contact Center 6.0 to a new server
683
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