Nortel Contact Center Multimedia Installation And Maintenance Manual page 1426
Nortel contact center multimedia software: user guide
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Also See for Contact Center Multimedia:
- User manual (282 pages) ,
- Release note (88 pages) ,
- Scripting manual (812 pages)
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Change the names or IP addresses of servers
4
Double-click CCT Server in the right pane of the NCCT 6.0 Console.
Result: The CCT Server Properties dialog box appears.
5
Click the CMF Configuration tab.
Result: The CMF Configuration page appears.
6
In the CCMS Server Name box, type the new name of the Contact Center
Manager Server.
7
Click Apply to save the Contact Management Framework settings.
8
Click OK to close the window.
9
Restart the services on the Communication Control Toolkit server by
performing the following steps:
a. Log on to the Communication Control Toolkit server as Administrator.
1426
Contact Center Multimedia/Outbound
Standard 7.16
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