Nortel Contact Center Multimedia Installation And Maintenance Manual page 1417
Nortel contact center multimedia software: user guide
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Also See for Contact Center Multimedia:
- User manual (282 pages) ,
- Release note (88 pages) ,
- Scripting manual (812 pages)
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October 2007
On the Replication Server
1
Click Start > Administrative Tools > Services to shut down the following
Replication Server services:
Sybase REP_<Server Name>_RS
Sybase SQLServer_<Server Name>
Sybase BCKServer_<Server Name>_BS (if it is running)
CC Rep Service
2
Change the Replication Server name using the following steps:
a. On the Replication Server, select Start > Control Panel > System.
b. Click the Computer Name tab.
c. Click Change.
d. Enter the new server name.
e. Click OK.
Result: The system prompts you to restart the server.
f.
Click Yes.
Result: The server restarts.
3
Click Start > Administrative Tools > Services to restart the following
services:
Sybase BCKServer_<Server Name>_BS (if it was running)
Sybase SQLServer_<Server Name>
Sybase REP_<Server Name>_RS
CC Rep Service
4
Ensure that you can ping both the Standby and Active Servers.
5
On the Replication Server, recreate the warm standby configuration on the
Replication Server with the new Active Server IP address using the
following steps:
a. Click Start > Programs > Nortel Contact Center > Replication
Server > Replication Server Management.
Result: The Replication Server Management dialog box appears.
Installation and Maintenance Guide
Change the names or IP addresses of servers
1417
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