Nortel Contact Center Multimedia Installation And Maintenance Manual page 1469

October 2007
Updating the HOSTS file
If you do not have a Domain Name Service (DNS) server, you must configure
the HOSTS file on all of the client PCs. If you have a Domain Name Service
(DNS) server for name resolution, you need not update the HOSTS file for name
resolution and you can proceed to "Updating client PC browsers and shared
folders for exporting scheduled reports" on page 1469.
ATTENTION
1 On the client PC, browse to the HOSTS file provided with the Windows
Server 2003 installation in the following directory:
<x>:\Windows\system32\drivers\etc
2 Right-click the HOSTS file and open the file with a text editor (for example,
Notepad) to modify the host tables.
Result: The HOSTS file appears in the text editor. The HOSTS file consists
of a list of IP addresses followed by a server name.
3 Update the file to reflect the new name of the co-resident server.
If you do not see a server name for the co-resident server listed in the
HOSTS file, a DNS server is configured in your network for name
resolution. You do not need to update the HOSTS file.
4 Click File > Save to save your changes.
Save the file without an extension so that your system recognizes the
changes.
Result: The system automatically reads the new settings.
5 Close all windows to complete the procedure.
Updating client PC browsers and shared folders for exporting
scheduled reports
After you change the co-resident server name, you must update all Contact
Center Manager Administration client PCs to reference the new Contact Center
Manager Administration server name in the browser.
Installation and Maintenance Guide
Incorrectly modifying a host table can cause extensive
network problems. Before you modify host tables, review
the information about hosts in the supporting
documentation for Microsoft Windows Server 2003.
Change the names or IP addresses of servers
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