Nortel Contact Center Multimedia Installation And Maintenance Manual page 1227
Nortel contact center multimedia software: user guide
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Also See for Contact Center Multimedia:
- User manual (282 pages) ,
- Release note (88 pages) ,
- Scripting manual (812 pages)
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October 2007
11
Double-click Backup/Restore Utility.
Result: The CCMM Backup and Restore Utility window appears.
12
Click Restore.
Result: The Restore CCMM Database window appears.
13
Beside Restore from, select the location you used to back up the database
and e-mail attachment folders.
14
In the Database box, select a file name for your backup file. Click Browse
to select the file name.
15
If you want to restore the e-mail attachment folders, in the Attachments
box, select X:\folder name on the network share. Click Browse and open
Installation and Maintenance Guide
Maintaining the database
1227
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