Nortel Contact Center Multimedia Installation And Maintenance Manual page 1418

Change the names or IP addresses of servers
b. Click Create.
Result: The Warm Standby Servers dialog box appears.
c. In the Primary CCMS box, type the name and Nortel server subnet IP
address for the Primary Server.
d. In the Secondary CCMS box, type the name and Nortel server subnet
IP address for the Secondary Server, and click OK.
Result: The Warm Standby configuration takes several minutes. At the
end of the process, the Initialize Standby CCMS Database dialog box
appears.
e. Back up the Active CCMS database and restore it on the Standby
Server. For more information about backing up and restoring the CCMS
database, see the Nortel Contact Center Manager Server Installation
and Maintenance Guide for the Standby Server.
f. Click OK.
On the Active Server
6 Change the name of the Active Server using the following steps:
7 Change the Active Server name using the following steps:
a. On the Active Server, select Start > Control Panel > System.
b. Click the Computer Name tab.
c. Click Change.
d. Enter the new server name.
e. Click OK.
Result: The system prompts you to restart the server.
f. Click Yes.
Result: The server restarts.
8 Change the name of the Active Server on the other servers in the contact
center using the procedures in "Changing the Contact Center Manager
Server name" on page 1419.
9 In the Server Setup Configuration Utility, change the Replication Server
name on the Database Replication tab.
10 Restart the server.
11 Ensure that you can ping the Replication Server.
1418 Contact Center Multimedia/Outbound
Standard 7.16