Nortel Contact Center Multimedia Installation And Maintenance Manual page 1364

Nortel contact center multimedia software: user guide
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Event codes
Event ID
61150
61151
61152
1364
Event details
Event Type—Critical
Severity—Critical
Source—CCMM_LM_Service
Label—In Grace Period, Time remaining = %np1 days, %np2
hrs of 10 days Code = %ads.
Description—There has been a communication error. The
current length of the grace period is displayed. There is a
maximum of 10 days allowed.
Resolution—There is a communication error between client
application and the License Manager. License Manager server
may not be started or there may be network problems. Contact
Customer Support to get the Grace Period reset
Event Type—Warning
Severity—Major
Source—CCMM_LM_Service
Label—%nvs, Error Condition detected, Lock code = %ads
Description—There has been a communication error. The
current length of the grace period is displayed. There is a
maximum of 10 days allowed.
Resolution—Record the lock code. It is needed to reset the
grace period. Contact Customer Support with lock code to reset
the grace period.
Event Type—Warning
Severity—Minor
Source—CCMM_LM_Service
Label—Error Condition resolved for Client %nvs
Description—The error condition between the License Manager
and client has been resolved.
Contact Center Multimedia/Outbound
Standard 7.16

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