Nortel Contact Center Multimedia Installation And Maintenance Manual page 1480

Nortel contact center multimedia software: user guide
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Change the names or IP addresses of servers
5
Select Internet Protocol (TCP/IP), and then click Properties.
6
Enter the new IP address, and then click OK.
7
On the Properties window, click Close.
8
From the Start menu, choose All Programs > Nortel Contact Center >
Manager Server > Server Setup Configuration.
Result: The following window appears. This window remains open for 20 to
30 seconds.
9
Click the Local Area Network IP tab.
10
From the IP Address list, select the new Nortel server subnet IP address.
11
Click OK.
12
Click Yes to start the Server Setup Configuration Utility.
Result: The Server Setup Configuration Utility launches. This takes 10 to
15 minutes to complete. A message box confirms the configuration is
complete.
13
Click OK.
Result: The system prompts you to reboot the server.
14
Click Yes.
Changing the Domain Name Service server
If you configure a Domain Name Service (DNS) server for name resolution in
your network, you must contact your local network prime to update the DNS
with the new IP Address.
To verify that the new IP address is up to date on the DNS, use the ping <server
name> DOS command with the server name to confirm that the system responds
with the corresponding IP address.
1480
Contact Center Multimedia/Outbound
Standard 7.16

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